I'm furious and I'm sorry I have to start this thread like this, but I just can't stand this situation.
Last week I've ordered a telephone set from Asda Direct, which was suppose to be delivered to my local Asda store by Wednesday (4th of March) the latest, for me to collect.
Yesterday (5th of March) I've decided to call them and when I did, I was re-assured that it will be delivered the same day and that they will send me a text message as well as email to let me know that it's ready to collect.
Today is 6th of March and I've already called the store - they haven't heard of it. I've called Asda customer service - they do not pick up the phone.
I've checked the Tracking history of my Parcel, which is with Home Delivery Network and here's what I've found:
These guys are just taking a piss - I mean parcel was returned to the same depot at Yeovil several times, without being delivered to the store!
What a bunch of useless f...ks!
I just know that I won't ever buy from them online again!
